The Consumer and Industrial Products, Inc, a company headquartered in the United States, which also does business internationally with facilities in Europe, in Asia and South America. It is a manufacturing company that produces products that are well known to individuals and industries. This company is having a lot of problems with their internal payment audit system (PAS) and how they would purchase goods; receive and pay for goods. They are faced with redundancy and lack of productivity in their system. They were finding ways to reduce costs and eliminate the steps needed to complete these processes. They decided they needed to change their system and the way they did things in their business. Certain people, their roles and departments will be closely involved in the process of this project. Some of these important roles will be entrusted to Ted Anderson, Disbursement Director, Peter Shaw, User Project Manager and Linda Watkins, Project Director for the Payable Audit System (PAS). In addition, the steering group and the IS management department will also play an important role in the project. Finally, there will be several major issues with the development of the project and how a single person would handle these issues. Several important people are involved in this project and will help with the necessary changes needed for the Payment Audit System (PAS). . Each person has a very detailed job description and the skills that would be used to make the changes to the system. First, Ted Anderson, the Disbursement Manager, began to notice how labor intensive their current system was. He knew of other ways to increase the productivity of the system and he would contribute to the transformation plan for these changes. First of all, he changed the mindset about how the system works and organized a tough 9-month training course for employees. With its role in this project, the company will make several fundamental changes, to pay bills within their tolerance. By keeping all transaction histories, they would adopt a quality control approach. By also eliminating all of their paper records, they would develop a document control system (DCS), in which they would scan all of their documents into their computer system..