has consistently been the subject of negative publicity for over two decades. Looking at the vision, mission, and information regarding Cracker Barrel's internal structure and efforts, it appears that the company has a strong and healthy internal structure. Review of external information such as complaints, court cases and reports, however, provided a picture of a company with a seriously weakened organizational culture and structure in desperate need of organizational development intervention. Cracker Barrel appears to have neglected some of the key foundational elements of a positive organizational culture, such as allowing employees to have influence or impact on the organization and the environment, as well as other humanistic values ​​that form the core of the organization.