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Essay / Evaluation of the role of an on-site visit in the adoption of an activity...
1. Introduction: How to teach socio-technical analysis in healthcare? Healthcare is information intensive; in other words, healthcare activities largely depend on the transfer of information between patients and different healthcare providers, collected, stored, processed and used. The targeted use of information within activities can be considered as a socio-technical information system (IS) [1, 2], within which information technology (computer; manual or computer) is used as a means of work by individual actors or as a means of coordination and communication between actors [3]. To develop such socio-technical systems, the focus should be on work activities as the basic unit of analysis, rather than on IT artifacts embedded in the IS [4]. The activity-oriented (AD) approach to information systems development (ISD) has been studied and developed at the University of Eastern Finland (University of Kuopio until 2009) since the early 1990s [5 , 3], with a main focus on healthcare activities and healthcare information systems. It is a socio-technical and participatory approach based on activity theory [6] whose primary objective is to provide methods emphasizing the inseparable development of work and IS. The approach encourages developers and IS "users" (e.g., healthcare providers) to collaboratively study how different types of work activities are actually organized and conducted, including what type of information and technologies the actors need in the context of these activities. The approach includes several interrelated approaches. parts, including the Activity Analysis and Design (ActAD) framework [5], the Activity-Driven Information Systems Development (AD ISD) model [3] and a methodology for describing “landscapes” health care [7]. Some initial practical methods...... middle of document ...... Long C. Systems analysis for everyone else: empowering professionals with a systems analysis method that meets their needs. In: Alexander T, Turpin M, van Deventer JP, editors. IT to Empower - 18th European Conference on Information Systems, Pretoria, June 6-9, 2010.[9] Saranto K, Korpela M, Kivinen T. Outcome evaluation of a multiprofessional health informatics training program. In: Patel VL, Rogers R, Haux R, editors. Medinfo 2001. Proceedings of the 10th World Medical Informatics Congress, London, September 2-5, 2001. Amsterdam: IOS; 2001. p. 1071-1075.[10] Saranto K. Challenges of multidisciplinary education in health informatics. In: Oud N, Sheerin F, Ehnfors M, Sermeus W, editors. Acendio 2007. 6th European Acendio Conference. Nursing communication in multidisciplinary practice. Amsterdam: Oud Consulting; 2007.p. 175-176.