In the work experience of the scholars identified in the field of expanded learning in education, she identified that paying attention to all those they serve significantly increases the overall success of the organization. By spending time with great people, shaking their hands, saying hello, saying thank you, building quality relationships. Create a foundation of kindness, trust and respect. Nobody likes to be ignored. Everyone wants to feel supported, separated from the group and successful. In turn, staff were more likely to express similar character traits to students, colleagues and the community.