1. Briefly describe each of the four major challenges facing Netflix. Which challenge will be easiest to overcome? Why?The four challenges Netflix faces are outlined below. 1) Netflix currently does not have a user-friendly method for customers to stream videos to televisions. Netflix enters into agreements with manufacturers of game systems, Blue-ray disc players and televisions; to include software that can stream Netflix videos. 2) There is strong competition with other companies that offer video streaming at no extra cost. Additionally, Netflix and its competitors are trying to enter the digital world. The digital offering of television programs is an area of ​​competition that was previously controlled by managers. Managers need to understand an employee's skills and abilities to make an informed decision about whether to hire them or not. Once hired, a manager uses his or her skills and abilities as a deciding factor in an employee's placement within the company. Second, an assessment of an employee's personality helps the manager in his leadership approach towards that employee. Third, perceptions can be the deciding factor in whether a candidate is hired and/or promoted. A person considered suitable may be hired to negotiate business deals. In particular, if the individual shows a favorable attitude through actions and deeds and has strong values ​​and behaviors, how are attitudes formed? Which source is strongest? Attitudes are formed from learning. Additionally, the effects of home life, school, religious experience, and peers can contribute to the development of an individual's attitude. For example, a child who grows up in a home where parents distrust law enforcement may grow up to despise police officers and other authority figures. Trustworthiness is the strongest source because just because you are an expert does not mean that person is truthful. 4. What should managers know about emotions at work? Managers must know that emotions are contagious if the boss has a smile, his employees feel comfortable and free to smile. Whereas an angry boss makes the workplace uncomfortable and hostile. In general, employees are responsible for their own emotional behavior, but there are exceptions, such as in times of tragedy. For example, employees in Ferguson, Missouri may have been given time off during the recent riots because they would have naturally been upset by the unrest that erupted in Missouri.