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  • Essay / The importance of communication in an organization

    Communication is an important skill that people must have in an organization. Through the process of interpersonal communication (communication between two or more people), people can exchange information, create motivation, express feelings, or apply sanctions for inappropriate behavior, all in the workplace (Robbins and al, 2009). According to Eunson (2008), people who lack communication skills within the organization should be trained to deal with different situations involving effective communication (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill and how the organization can train employees and managers to use these skills in the workplace. Additionally, the essay will discuss the benefits of how managers can improve communication within the team and the results of these improvements on communication between teams. Finally, an example of effective communication through management strategies is discussed and the implications this plays on employee performance. Through communication, the exchange of information between people inside or outside the organization occurs, which helps the manager to lead, supervise and motivate. employees (Dwyer, 2005). By being able to have effective communication skills in the workplace, a manager is able to delegate the employee's roles and responsibilities. This can lead to less ambiguity in the workplace and greater confidence in employees' attitudes towards different situations. For example, employees who are well informed thanks to the manager's communication skills can develop creative ideas, plan better or even rethink tasks (Robbins, et al, 2009). Additionally, managers can use interpersonal communication. paper...... yes answers and designated jobs. Additionally, an organization that can train managers to understand and overcome communication barriers can help develop effective communicators. Additionally, the organization manager will need to address the nature of the work, the stage of development of the group/team, the role each member plays in the team and the standards presented by the team in order to improve communication within the team. It was also pointed out that the suggestion of two decision-making techniques, brainstorming and nominal group technique, can help the manager to encourage the team to communicate due to their idea generation processes and the anonymity of members. Finally, an article on effective management was discussed, demonstrating how the manager should communicate with the team and illustrating four examples of effective communications in the workplace..