Nowadays, information systems integrate four main components. Software, hardware, people and data, these components will be analyzed in more detail. The evolution of information systems has made it possible to synchronize its components in dairy life in the digital age. Typically, organizations such as UBER are responsible for implementing numerous resources to facilitate the customer experience and creating intelligent solutions to common problems such as public transportation, including taxis, which affect everyone at any time. Say no to plagiarism. Get a tailor-made essay on “Why violent video games should not be banned”?Get the original essaySoftware: UBER has developed a platform on the collaborative economy in the transport or logistics sector. This platform connects drivers with riders or eaters. Before that, users must create an account associated with a phone number. Once users are online with this app via active location permission, view the driver who is near your location and additional information such as fare suggestions from your location to a destination and ETA (estimated arrival time). Most of the time this time does not exceed 10 minutes.Hardware: the company, like many companies, has its data centers, databases and servers installed in different parts of the world, which gives the customer the possibility of benefiting from these services to a large extent. number of cities. Drivers, passengers and eaters do not need to invest in an additional device. Of course, they must also have access to the Internet and they must be prepared to pay additional fees when doing so or accepting an application. People: as a company, UBER has more registered users on its platform, regardless of the role they choose, driver, passengers. , eaters, there are people working in the background to enable users to get quality services. Data: Beyond that, conventional data storage on UBER hard drives improves and innovates. In 2017, in its London data center, UBER ran around 220 applications relating to streaming services powered by AthenaX, which is an analytics platform. Information system components working together have produced many software programs implemented by organizations. UBER in its robust platform integrates certain functionalities on IF (information systems) and will be explained carefully in the next statements: Payroll: allows you to deduct all fees and rates for request taken, also gives all payment statements users and a record for each historical trip. Finally, the data generated every week is used to make the money transfer to each user. In New Zealand, this payment cycle runs from Sunday to Sunday and these transfers are sent every Tuesday. Marketing: through the application, users can receive notifications about promotions, users can view advertisements on restaurants and places of interest.Customer Services: This application has a module that has been designed to handle any problem that users may encounter. Customer service staff are able to track tickets, send and receive messages, etc. In the UBER knowledge domain, use a model consisting mainly of 2 components. Tactics: Commonly, this knowledge is difficult to write down and understand how the business worksdue to the share of information that staff members go through experience. Also called expertise, this component develops certain specific skills in each employee. One of UBER's strategies has been minimizing employee turnover and providing staff with good salaries and growth opportunities within the company. The controlled turnover rate at UBER maintains competitive advantage in the face of the challenges of staying at the top of innovative companies in the digital age. Explicit: In this component of knowledge management, UBER has many documented processes in many areas that it manages. For example, how to build specific areas where they could increase fares and driver supply at certain peak times of the day. This information is managed by the highest level of the company in order to be competitive in their business. Another example comes from the IT department where every task performed by managers has policies, guidelines and procedures associated with it. This information is classified as confidential information and is intended exclusively for internal company use. However, many organizations' staff have access to this information through the intranet that the company uses to share this and other information with all staff across the world. According to the UBER study, at the beginning they chose a conventional model like the prototype and they achieved good results, nevertheless, technology is a very dynamic field, processes and architectures must be rebuilt together with the business develops. This model has four phases like: requirements gathering and analysis, design, implementation or coding, testing, deployment and maintenance. Each phase will be explained and how UBER benefits from these models. Requirements Gathering and Analysis: This phase focuses on understanding the customer's needs and how the desire achieves results. Most of the time, managers meet with their staff, looking for answers, questions such as: how will the system be used? how will they use the system? What data should be entered into the system, what data should be output by the system? After that, many documents will be needed in the next phase. Design: At this stage, all the specifications necessary for development are established, what devices and resources are needed. Also, the tester is involved and designed the strategy of what to test and how to test. Implementation: Developers come and type and start creating, the task is divided into units, which helps to improve the quality of coding. Most of the time, this phase is longer than the other phases. Testing: Basically many codes created in the previous phase are checked and it depends on the type of project tester assigned to each project. They have a big UAT (User Acceptance Test). Deployment: Once the testing phase is complete, the results are ready to go into production. Sometimes new features of the app or any version can be rolled out in a controlled manner. partially deployed. Early morning is the appropriate time to have the least impact on the customer or low traffic hours. Keep in mind: this is just a sample. Get a personalized document from our expert writers now. Get a Custom Test Maintenance: In this phase, all the problems presented in the system should be identified and repaired as soon as possible. In terms of warranty functionality and product stability, different levels of customer services are responsible for tracking each error. Certainly, the.