Composed of England, Scotland, Wales and Northern Ireland, the United Kingdom is renowned for its geographic and the strong feelings of nationalism of its citizens. Although there is generally no language barrier in the United Kingdom, American employees and business travelers should nevertheless familiarize themselves with the business and cultural customs of people living in the United Kingdom in order to establish and maintain a stable commercial relationship. A key concept to remember when working in the UK is to understand the difference between the terms "British" and "English" so as not to offend or disrupt business relationships in the UK. When working with an English business associate, it would be acceptable to call them "British" or "English." However, one cannot call someone from Scotland, Wales or Northern Ireland "English", as this only refers to someone in England, while "British" encompasses people from all four nations. When working with an older generation of Brits, it would be beneficial to include an older statesman or businessman in your team in order to strengthen the relationship between the parties and as a sign of respect because the Brit prefers to deal with people of their level and rank. While