4.3 PART TWO - Conflict resolutionTraining methods used: mini-conferences, discussions, games (case study), videoAreas of intervention: conflict resolution approaches, advantages and disadvantages, when/how to use the approachesActivity 1: Mini-lecture1. A mini-lecture briefly covering the following: a) Introduction to conflict resolution b) Conflict resolution styles (dominate, accommodate, problem solve, avoid, compromise) c) When to use resolution approaches Objective : Summary Estimated time: 5 minutes Activity 2: Discussion 1. Each group is assigned an animal (representing a conflict resolution approach) and, as a team, discusses its advantages and disadvantages.2. The discussion will be limited to 5 minutes and teams will have to write their answers on mahjong sheets. Others will help decorate the mahjong paper with pictorial representations/illustrations.3. Teams will present their mahjong paper to the class Objective: To encourage participants to explore the advantages and disadvantages, to think beyond the concepts summarized in the mini-lecture. Estimated duration: 10 minutes Activity 3: Jeopardy (game) See the Appendix 11 for the respective scenarios and layout of the board game. 1) Each group will take turns selecting a question to answer. These questions are represented by dollar values ​​(e.g. denominations of $100, $200, $300). The higher the denomination, the more difficult the question. Each question will be an organizational conflict scenario in which the parties involved in the conflict will use different styles to resolve the conflict. 2) To answer the question, participants must choose which animal they believe best represents the individuals involved in the conflict. conflict. The value of the question will be credited to each team's "account" if they answer correctly, or debited from ...... middle of sheet ...... form Copies determined according to the number of participants . This involves evaluating the effectiveness of the training methods, the workshop as a whole, etc.5. Props (work clothes, ties, bag, etc. related to the organizational context) a) Provide participants with props to enhance their role-playing activities b) Provide participants with props to enhance their discussion or presentation activities, the if applicable6. Stationery a) Whiteboard markers and whiteboard eraserb) Pencils/colored markersc) Pens (for worksheets, feedback forms)d) Mahjong paper/mini whiteboardse) Masking tape7. Game 1: The communication game a) Ice cream sticksb) Diagram8. Game 2: Jeopardy a) Game layout9. Game 3: Snakes and Ladders a) Game layoutb) Dice) Magnets (as markers)10. Prizes: (candy, stationery, etc.) Reward groups/participants who win the games or answer the questions correctly.