A current state assessment is the most effective strategy for measuring key performance indicators. Specific tools are needed as the current state develops. These tools are the SIPOC diagram and the organizational alignment matrix. SIPOC is used to map the operational aspects of the business. Documenting the business landscape is the key objective of the organizational alignment matrix. The first parameters that govern the transformation of the company are established through the organizational strategy. There are four main elements that establish business transformation. The mission statement, a vision statement, guiding principles and core values. During the process of transformational change, the impact of this change on the business must be analyzed. Organizational change management (OCM) should be used during transformation. The main goal of OCM is to keep employees informed and engaged during this process. OCM solves problematic situations that prevent change from happening. Stakeholder analyses, communications plans and training plans are the three common elements used by OCM. The next phase of the transformation process is the design of the future state. An implementation plan should also be developed. A definite way should be developed and procedures stipulated to achieve this objective. The technical aspects of