Every patient who entrusts their medical care to a particular medical clinic wants to feel like they have chosen a practice that is well staffed, well organized and efficiently managed . From the first phone call they make to make an appointment, to their meeting at the clinic, through billing periods and their next visit if necessary, the patient expects well-trained employees , competent and professional assist him at every step of the process. A key factor in patient returns is an empathetic atmosphere, where there is no apparent office drama and lack of staff to complete all the tasks required in a medical office. For a medical practice to have these characteristics, a supervisor or manager must know what types of people should be hired and who should work together. Someone with higher authority should be able to determine these traits during the interview process. However, sometimes it is only later, after a new employee starts working, that some of their positive or negative personality traits will be discovered, which might require an office restructuring. team. Sheri Putnam explained in part two of this week's online presentation that just because someone doesn't fit well in a certain area of ​​the office doesn't mean they shouldn't work there, but that There is a more appropriate position that focuses on people being positive. characteristics should be investigated and hopefully transferred that employee when possible. I will discuss the top 7 personality traits that people possess and how they can affect an office team. I will also lay out the key elements of an ideal medical practice and discuss which positions will be most effective in cross-training and how this will create an efficiently run medical practice that will be middle of paper. .. ... five personality traits of a single person, but as a person of authority, it is your duty to keep a watchful eye on all employees and your departments. Additionally, by recognizing a person's strengths, you'll be able to place them in the best-suited work environment, which will help keep everyone happy (most of the time). By knowing the basic needs of your patients, you can have a well-staffed clinic that meets their needs. The needs of patients are of the utmost importance, because without them, none of us would have a job. Works Cited Putnam, Sheri (nd). “Week 2, Part 2: Cross Training and Team Building.” Power Point presentation. Herzing University OnlineWhaley, Mary Pat (March 10, 2011). How many staff do you need in a medical office? Manage my practice. Retrieved from http://managemypractice.com/how-many-staff-do-you-need-in-a-medical-practice/