Even though many people don't like change, it helps to step out of their comfort zone. At the UCF Community Care Center, bad habits had to be changed, such as not showing up to work on time and misbehaving on social media by talking bad about your boss on social media, not only were you is degrading his or her boss, but he or she is also degrading the UCF Community Care Center. James Hunter's book on being a servant leader has also influenced how I deal with and recognize ethical elements in daily life and how to make quick decisions. For example, we had ethical issues at the facility, such as patient files being left open. and they were not stored properly and securely on the electronic medical record (EMR) program computer, so I had to take matters into my own hands and make the front desk clerk understand that the records of patients had to be secured and stored properly. The book teaches me how to calmly talk to my employees when they are slacking and not doing their jobs effectively without demanding it. I have also learned to appreciate my staff members and when they have done an exceptional job, I do my best to recognize all the good things they do in the facility and reward my staff members so that 'They know that I appreciate everyone. their hard work and dedication they put