Sharp HealthCare owns three hospitals around San Diego and has an unwavering obligation and passion to care (Sharp, 2014). In addition, these proposals have enabled them to make enormous progress in terms of clinical results and service improvements. Sharp received the Malcolm Baldrige National Quality Award in 2007 and was the first healthcare facility to receive a gold level award from the California Council for Excellence (CCE) in California (Sharp HealthCare, 2014). Mission and