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Essay / Benefits of Social and Emotional Intelligence in...
For example, nurses whose bosses are socially intelligent reported good emotional health and an increased ability to care for their patients, even during the stress of layoffs. Thus, in difficult times, people with high social intelligence will be selected to lead the institution (Goleman and Boyatzis, 2008). From the above sentences, it is clearly to see the importance of social intelligence in the critical phase. Then, social intelligence also shows its value in the field of education. For example, the high level of social intelligence during the progression of future teachers determines their flexibility, tact, empathy and activity in communicative activity, since the development of knowledge, skills and ability of teachers to understand themselves, their behavior, the actions of others and build effective interaction and achieve goals are involved by social intelligence (Ardakh, Aurenova, Elmira, Almira & Kamshat, 2013). Albrecht (2006) explores social intelligence, a dimension of multiple intelligence, which he defines as the ability to relate to others and a set of practical skills (situational awareness, presence, authenticity, clarity and empathy) who can interact successfully in any context. Situational awareness, which is part of social skills, is useful in the service system, such as restaurant. During the interview, it is important that staff understand the situation and respond appropriately. For example, if a newly married couple enters the restaurant, the staff should notice them and lead them to the most private and romantic seat, such as the window seat or somewhere quiet. Another point, the test results of Araujo and Taylor (2012) explained that 70 percent of the change in job performance is linear by the total average of social emotional competence (ESC) with achievement orientation, optimism And