Thanks to the appropriate training of health professionals on prevention and adaptation measures to stress, communication is improved as well as the self-awareness of workers , thus improving patient care and safety (Pipe et al., 2011). This is often achieved through workplace seminars and/or general employee availability to workplace advisors, promoting risk awareness, planning and preparation (Castleden, McKee, Murray and Leonardi , 2011), allowing self-management of psychological health in the event of shock. and trauma. Resilience training also promotes problem solving and perseverance through encouraged self-reflection (Chen & 陳季員, 2011), characteristics crucial for supporting patient health. By self-reflecting, healthcare providers can recognize and address psychological factors that may inhibit their work and/or life balance outside of work. An example might be a nurse who was recently diagnosed with cancer in a family member and, as a result, neglected regular clinical observations with one of her chemotherapy patients. Through resilient problem solving, the nurse is able to request to exchange patients with a colleague, until she feels able to professionally interact with the patient. Resilient responses, however, are not entirely consistent; they are often dictated by environment and resources (e.g., available family members, general physical health) and because of this subjective processing, responses vary from patient to patient (Southwick, 2011 ). This individual maintenance of resilience as a personal quality further justifies that health workers be trained in effective coping mechanisms to provide an unbiased environment for positive, unique and unrestricted psychological responses. Overall, the