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Essay / Air Canada: key partners, activities, customer relations
Air Canada is part of the Star Alliance network, which is the first and largest airline network in the world with five founding airlines: United Airlines, Air Canada, Norwegian Airlines . , Thai Airways and Lufthansa and today Star Alliance has 28 member airlines. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get the original essayAir Canada has a partnership with Tourism Limited doing business as Air Canada Vacations. Air Canada is partnered with the Aero Plan Miles program, which is a loyalty program helping travelers get replaced with PC Optimale points that can be redeemed at Esso stations across the country. (Marowits, 2018)Air Canada also signed an agreement with Amadeus to improve customer service and business strategy, improve profitability and support its growing international network. (Cabbold, 2017)Air Canada partners with Concur Trip Link, providing travelers with more choice, greater value and better traveler tracking. Air Canada is partnering with biofuel net Canada to produce biofuel, one of the most promising ways to reduce the aviation industry's footprint. (Hanson, 2013).Air Canada offers international and domestic flights serving 198 countries around the world. Provide a comfortable journey and experience. Offer entertainment like TV, games, movies, podcasts and music, Wi-Fi, premium economy class seats, high-quality duty-free products, cabins and in-flight meals, etc. . Air Canada's priority services allow the traveler to benefit from a higher level of service. Provide priority class services, priority check-ins, concierge service, priority boarding, priority security clearance, etc. offer pre-bundled packages that allow travelers to personalize their vacations in Canada and Europe, which include special offers like hotels, sightseeing tours, city breaks, etc. .(www.aircanda.com).The key resources required for smooth operation are its fleet of advanced aircraft, well-equipped professionals such as pilots, crew members and competent staff, service professionals and maintenance, 24/7 customer service, sales services, ground services. facilities and infrastructure, airline partners like Star Alliance, fuel supply, easy access for travelers to book tickets like mobile apps and online web portals, etc. Air Canada was the first airline in Canada to introduce a mobile booking app and was also the first Canadian airline tour operator to offer a free mobile app for vacations. It was the first North American airline to help travelers retrieve their electronic boarding passes, track flight information and get notified in real time. (www.aircanada.com). International economy travelers will enjoy wine and dining, as well as hours of complimentary entertainment on an 8.9-inch touchscreen TV and convenient duty-free shopping. In spring 2016, the Boeing 777 launched with a dream cabin allowing onboard Wi-Fi to go international. (Spencer, 2015). The loyalty program called Aero plan miles helps travelers collect miles and can be used to book business class and first class, international flights, round trips, etc. (McClure, 2013). These programs.