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  • Essay / Walt Disney World Case Study - 1167

    They maintain the quality of the show and the integrity of the characters to keep the show professional and the guests happy throughout. They also help dress the characters and ensure they look exactly as they are supposed to, which contributes to the authenticity of the guest experience. Cast members who work in merchandise benefit Walt Disney World by selling Disney products to guests so they can take home something from their experience. They offer stroller/wheelchair rentals for customers in need, ensuring that customers are well taken care of. They also provide relevant information to customers who request it, leaving them fully satisfied with their service and meeting all their needs. Walt Disney World benefits from its operational employees who help their guests get on and off rides, which can help guests feel well taken care of and safe. They assist in public screening to ensure the safety and comfort of guests and maintain safety standards so that no accidents occur and guests can have peace of mind before boarding. Question