Diana's death plunged her country into a state of depression, but the queen kept herself and her family "safe" in the grounds of the holiday area. Believing that the country would forget the situation and move on soon enough. She had initially thought about separating the flowers to allow for guard rotation, but once her butler told her otherwise, she changed her mind. She only saw Diana as a member of the family, whom she disowned, and yet she failed to connect with her people. It wasn't until Tony explained that she was hated and that people wanted to dissolve the monarchy completely. Once she finally made her choice, it still seemed like she really had no emotions. The four ways leaders gain credibility with their followers are ownership, inspiration, engagement, and respect. Each of these allows a leader to show off their skills in multiple ways, allowing them to become one with their followers. Being able to earn respect and inspire others means that a leader is able to connect with their followers. Engaging in the work means they are working with their followers, and owning their own actions allows them to accept their mistakes and learn from them, teaching their followers in a new way..