252). This quote illustrates the role emotions play in our lives and how they influence work environments. Emotional intelligence has been proven to be a predictor of success as an employee and effectiveness as a leader for managers. Emotional intelligence and its implementation in the workplace will have a positive impact on employee relations and this result can increase the profits of organizations. Organizations should implement developing emotional intelligence training into their training programs. The benefits of having individuals with high emotional intelligence will bring success to the organization in the industry as well as success within the organization by establishing positive employees.