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  • Essay / Cultural Competence in Human Service - 736

    Why is it so important to have cultural knowledge in the field of human service? First, my understanding, based on class discussion and textbook information, is that as human service professionals, we must constantly maintain direct interactions with other human beings. Secondly, knowing the client's culture can avoid many misunderstandings and go a long way in achieving the expected result on time. Let's be clear with an example. A few days ago, during a class discussion on a cultural topic, one of the students said that she is from Haitian culture and in their culture, making eye contact while speaking is considered disrespectful. On the other hand, in American culture, when speaking, if someone does not make eye contact, it suggests that the person speaking is lying. It is therefore an important contradiction between two cultures and can create misunderstandings if the individual is not aware of these cultures. This is why having basic knowledge about a client's culture plays a vital role in the people domain.