Healthcare professionals in the medical office should be friendly and open. Patients who enter the doctor's office should be greeted immediately with a smile and a gentle touch should also let them know that you care. “Healthcare professionals working in a doctor's office are held to higher standards than most professions because they ensure patients' dignity and ability to be cured” (Wolff). Training staff for professionalism in the medical office represents the office as excellent in patient care. Successful patient-centered care is required by the entire practice – the treatment and experience of the patient from the time they enter the practice to the time they leave. To conclude, professionalism in a medical office means knowing your job and doing it well. Professionalism requires considering the interests, meeting the health needs of society, and maintaining the highest standards of excellence in health care (helpme.com). It is important to be reliable, respectful and competent as a healthcare professional. Professionalism in a medical office means taking responsibility for your patients, committing to patient confidentiality, and providing patient-centered care.