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Essay / Employment Issues Case Study - 1177
Report 2: Employment Issues (Chapter 9)The relationship between employees and employers is often confusing and unclear. Who has the upper hand? Who controls? In an ideal world, the two would be equal. Unfortunately, this almost never happens. It’s a give-and-take situation that often fails. High-level managers often don't look after lower-level employees as they should. The United Airlines case study is just one example. In 2005, United Airlines was granted permission to default on its pension plans. Hundreds of thousands of employees have lost much of their retirement money. Just like in the case of Enron, employees entrusted their future to their company and it did not work out as they had planned. It's unethical. The interests of employees are not put forward when it comes to large companies. Barbara Ehrenreich did a case study about working at Walmart that really highlights this problem. There are absolutely no benefits to working somewhere where you are treated poorly. You can tell his attitude and mindset changed significantly during his time working there. Walmart is affected because its employees are unhappy, which means poor customer service. Luckily, Walmart customers don't have very high expectations when it comes to customer service, but it doesn't have to be that way. Walmart has created a vicious cycle that started with employees not being taken care of. According to professional ethics, this is unethical. Walmart treats employees only as a means to an end. They don't care about them, they just employ them to make their business prosper. He explains that long-term employment no longer exists and that it would solve a lot of problems if it did. If people worked longer, the economy would work better and, hopefully, big companies wouldn't go bankrupt as often. Kanter provides a list of new policies that could help retain employees for the long term. One thing on the list that stood out to me was “Measure performance beyond accounting numbers and share data to enable learning by doing and continuous improvement – transforming everyone into empowered professionals” (p. 397) . I was talking with a friend the other day and he told me that working in retail was probably the hardest job he's ever had because of the numbers he had to hit every day. He had to sell a certain number of jeans for every 10 people entering the store. It just caused stress and that stress made it harder to have a casual conversation with someone and get them to buy jeans. Keep in mind that my friend is currently employed at McDonalds and prefers that to his retail job. This shows how kind management should be to their employees. They can't just tell them to sell a certain amount of t-shirts by the end of the day and move on with their own lives. It's a relationship that requires a lot of mutual respect to work, and if there isn't a relationship, you won't remain an employee for very long. And high