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  • Essay / Verbal and non-verbal communication

    In addition to being classified as formal or informal, communication can also be classified as verbal or non-verbal. Verbal or oral communication involves the use of speech to convey information. For verbal communication to be effective, clear words must be used. Likewise, the appropriateness of the tone and accent of the voice in which the spoken words are expressed is necessary to ensure that verbal communication is effective. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an original essayDifferent from verbal communication, nonverbal communication involves sending and receiving cues without words. First, nonverbal communication may involve vocal signals that are described as paralinguistic. Paralinguistics includes things like tone, volume, inflection, pitch, and pronunciation. Second, nonverbal communication can involve gestures and body movements. Third, nonverbal communication may involve facial expressions such as grimacing, crying, and smiling. Likewise, it can involve space in the notion of personal space or territoriality. Additionally, nonverbal communication may involve contact, such as patting an individual on the back as a congratulatory gesture. Proper application of verbal and non-verbal forms of communication facilitates leadership development goals because organizational leaders can guide their subordinates using the forms of communication. Additionally, forms of communication allow organizational leaders to interact with their subordinates, thereby creating positive working relationships (Burns, 1991). Communication within an organization involves two parties, the sender and the receiver. The information comes from the sender and ends up at the recipient. The recipient receives the message and understands it the way the sender wants it to be understood. Likewise, communication is a two-way process, meaning that it becomes finalized when both the sender and receiver of information become aware that their communication is meaningful. This characteristic of communication facilitates the development of leadership goals as organizational leaders listen to those under them and use their perspectives to implement leadership change. Works Cited Burns, J.M. (1991). Direction. HarperCollins. Floyd, K. and Guerrero, L.K. (2016). Nonverbal communication in close relationships. Routledge. Goman, C.K. (2008). The nonverbal advantage: secrets and science of body language at work. Berrett-Koehler Publishers. Kreps, G. L. (1995). Communication and leadership. Journal of Health Communication, 20(2), 137-141. Mehrabian, A. (1981). Silent messages: implicit communication of emotions and attitudes. Wadsworth Publishing Company. Murphy, KR and Johnson, SK (2011). The dark side of leadership. Routledge. Pearce, C. L. (1997). The future of leadership: combining vertical and shared leadership to transform knowledge work. The Academy of Management Executive, 11(3), 7-17.Scherer, KR, Banse, R. and Wallbott, HG (2010). Emotions in close relationships. Psychology Press. Stewart, J. (2018). Bridges, not walls: a book on interpersonal communication. McGraw-Hill Education. Watzlawick, P., Beavin, JH, & Jackson, DD (2011). Pragmatics of human communication: a study of interactional models, pathologies and paradoxes. WW Norton & Company.