Table of ContentsManagement of Sri Lanka Telecom MobitelRelevant Communication with EmployeesPersonal Life of EmployeesRelationship of Employee with SLT MobitelLeadership Style Used in SLT Mobitel Negombo BranchHow Leadership Style Motivates Employees to Achieve Their goalsEmployee behavior is defined as an employee's reaction to a certain situation in the organization. Employees must behave reasonably within the organization, not only to earn the appreciation and respect of others, but also to maintain a healthy work culture. An employee must follow the rules and regulations of the workplace. The workplace is not the place where you can criticize your colleagues, spread rumors and criticize your manager. You should not be rude to your group members. Be humble. Remember that you are not the only one working; there are also other people around. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get the original essay Management of Sri Lanka Telecom Mobitel Managers play an important role in influencing the behavior of individuals within the organization. It is the responsibility of leaders to set direction for team members. In the majority of cases, it has been observed that employees do not want to go to work when they have strict managers. You must always stand by your employees. Guide and assist them in their daily operations and help them learn new skills and upgrade their knowledge. Make them feel important. As a leader, you must be a strong source of inspiration to your subordinates. If you don't arrive at the office on time, how can you expect your team members to follow the organization's rules and regulations? Employees must be asked to do their best. Don't overwork employees. Encourage them to hone their skills from time to time. We have implemented regional managers to extend our reach to all employees; especially those located in more dispersed areas. We hold provincial employee meetings which bring together all relevant employees and senior management from a particular region to discuss and resolve any issues that may arise. Thanks to these awareness programs, we see that our agency employees encounter very few human resources-related problems and that most of their concerns are technical and material (quality of service, subcontractors, etc.). (SLT, 2016)Employees need to feel comfortable at work to stay positive and happy. The rules and regulations must be the same for every employee. Create simple reporting systems. Transparency at all levels is essential. We offer a range of benefits to our employees. These include work-life balance awareness initiatives, events such as financial health camps, book sales and online sales, and a relief fund against floods to provide assistance in times of difficulty. Some of the additional services offered by SLT its employees are detailed below: Medical insurance Frontline staff uniforms Discounted rates on phones and mobile plans Dongle and data connection Concessions on the purchase of desktop and laptop computers Gift vouchers for new bornBirthday checks and cardsDeath relief fundsFuneral wreathJob responsibilities (SLT, 2016)Relevant communication with EmployeesManagers mustcommunicate effectively with employees. The moment employees feel excluded, they lose interest in their professional experience. They must have a say in major decisions of the organization. Let them express their views and express their problems. Grievances must be addressed immediately. We have comprehensive mechanisms for handling and resolving all employee grievances. Any issues can be reported to supervisors or line managers, who will then be brought to the attention of the HR department. If a supervisor or manager is linked to the case, the employee can contact the HR department directly. The HR department will then take appropriate action to correct the issue of concern, for the benefit of all stakeholders. (SLT, 2016)Personal life of employeesPersonal life fights with your family members in the morning, you feel stressed all day. It has been observed that employees from a difficult background or a problematic family tend to behave irrationally at work. Employees who have strained relationships with their family members like to sit late at work and spoil the work culture. Individuals from very poor families tend to steal office equipment and take them home. Conflicts in personal life lead to stress and irrational behavior. Additionally, employees should try not to bring their personal problems to work. Try to separate your personal and professional life.Employee's relationship with SLT MobitelIt is necessary to have friends at the workplace. You need people around you to talk, discuss and share your experiences. It is really not possible to work in isolation. Not allowing employees to interact with their colleagues leads to frustration and stress in the workplace. Avoid arguing with team members. Throughout the year, we organized numerous social and sporting activities, as well as volunteer initiatives. Some of these included provincial Telecom Games meetings, interprovincial Telecom Games meetings and regional outreach programs designed to improve relationships among regional staff. SLT has holiday bungalows in many locations across Sri Lanka. Our goal is to operate additional units on new sites, as well as improve the conditions of existing ones. We further provide funding for any annual division trips that may take place. (SLT, 2016) Leadership Style Used in SLT Mobitel Negombo BranchAt Mobitel, the former CEO, Mr. Suren Amarasekara, initiated transformational leadership at Mobitel. He totally changed the established culture at Mobitel to give shared authority and responsibility to employees. This encouraged followers to also contribute to decision-making and become leaders where necessary. This change, along with some prudent investment decisions, allowed Mobitel to become a profitable company from a loss-making company in a very short period of time. The CEO, Mr. Lalith de Silva, and the current CEO, Mr. Nalin Perera, pursued the same concept even further by segmenting non-routine tasks into projects and appointing project managers giving them authority and responsibility total. With this initiative, a leader of one project becomes a follower in another project. The study on leadership style of Negombo Branch, Sri Lanka Telecom Mobitel revealed that it used transformational leadership style. The term “transformational leadership” was coined for..