P. 809) “Organizational citizenship behavior (OCB) includes discretionary employee actions not explicitly recognized by formal reward systems that, overall, promote effective organizational functioning” or (Robbins, 2014. p. 21) “ Organizational Citizenship Behavior (OCB) This is a discretionary behavior that is not part of the formal requirements of an employee's job but nevertheless promotes the effective functioning of the organization. Raver, Ehrhart and Chadwick (2012), The definition goes beyond the individual to groups. It is the established groups that demonstrate positive OCB that are more successful than those that do not. (p. 616-637) I understand OCB as the employee engaging in behaviors that require additional consideration outside of job descriptions in workplaces. Especially in terms of positive and beneficial behaviors for everyone involved and, therefore, creating healthier outlooks and more positive environments for organizations. This positive environment has a beneficial effect on all aspects of organizations. Teal (2013) In its simplest form, this involves additional role behavior in the workplace. (p.